Contact The Jackson Laboratory

General Inquiries

For press inquiries, e-mail: news@jax.org
For JAX Asset inquiries (logos or other brand-related content, images, illustrations, videos, audio, and editorial content), please submit a request.
For JAX® Mice & Services Customer Support, e-mail: orderquest@jax.org
For social media inquiries, please use our Inquiry Form.
For general inquiries, or for information about JAX Research, JAX® Mice and Services, or JAX Genomic Education, please use our Inquiry Form.
To reach individual researchers, please see our Faculty Directory.
Various email contacts for Sponsored Research Administration are available.

Corporate Research and Partnerships

At JAX, there are countless ways for your company to get involved: you can sponsor long-term research partnerships, share your thought leadership at workshops and events, connect with our esteemed faculty, support our students in the STEM education pipeline and more. Visit our corporate engagement page to learn more about customized strategic opportunities that support your company’s goals.

JAX® Mice & Services Customer Support

orderquest@jax.org

Monday - Friday
5:00 a.m. - 8:00 p.m. ET (Domestic & International)

1.800.422.6423 (US, Canada & Puerto Rico)
1.207.288.5845 (International)
1.207.288.6150 (Fax)

Giving to JAX

Monday - Friday
7:30 a.m. - 5:00 p.m. ET

1.800.474.9880 (Domestic & International)

Advancement Staff Directory

Human Resources

hrhelp@jax.org

Monday - Friday
7:30 a.m. - 4:00 p.m. ET

1.207.288.6103

The Jackson Laboratory
600 Main Street
Bar Harbor, ME USA 04609
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207-288-6000

Our Sacramento team is dedicated to providing JAX® Mice and extensive in vivo, cancer and stem cell services to the pharmaceutical, life sciences and medical research communities throughout the western United States and Canada.

Quotation and Order (via iBio Logistics)

Phone: +86 400-693-5700
Email: orderquest@jax.org.cn
Web: www.jax.org.cn
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Technical Support
Email: micetech@jax.org.cn
Phone: +86 400-001-2626

JAX Genomic Medicine
10 Discovery Drive
Farmington, CT USA 06032
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860-837-2400

Order and Inquiry
Phone: +81-45-474-9350
Email: ask@jax.or.jp
Web: www.jax.or.jp
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Technical Support
Email: micetech@jax.or.jp

Other Inquiries
Email: ask@jax.or.jp

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Contact Jax

General Inquiries

Corporate Research and Partnerships

JAX® Mice & Services Customer Support

Giving to JAX

Human Resources

Maine

California

China

Connecticut

Japan